Instant digital deliverySecure checkout with 3-D SecureReal support, 7 days a weekClear product types, no surprisesUK registered companyInstant digital deliverySecure checkout with 3-D SecureReal support, 7 days a weekClear product types, no surprisesUK registered companyInstant digital deliverySecure checkout with 3-D SecureReal support, 7 days a weekClear product types, no surprisesUK registered companyInstant digital deliverySecure checkout with 3-D SecureReal support, 7 days a weekClear product types, no surprisesUK registered companyInstant digital deliverySecure checkout with 3-D SecureReal support, 7 days a weekClear product types, no surprisesUK registered companyInstant digital deliverySecure checkout with 3-D SecureReal support, 7 days a weekClear product types, no surprisesUK registered companyInstant digital deliverySecure checkout with 3-D SecureReal support, 7 days a weekClear product types, no surprisesUK registered companyInstant digital deliverySecure checkout with 3-D SecureReal support, 7 days a weekClear product types, no surprisesUK registered companyInstant digital deliverySecure checkout with 3-D SecureReal support, 7 days a weekClear product types, no surprisesUK registered companyInstant digital deliverySecure checkout with 3-D SecureReal support, 7 days a weekClear product types, no surprisesUK registered company
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StoreDigital Delivery Policy

Digital Delivery Policy

Last updated: 31 October 2026

1. Digital delivery only Aourex sells digital software licence keys and subscriptions. Nothing is shipped physically, so no postage or delivery charges apply.

2. How we deliver We deliver your product by email to the address you give at checkout. The same details are also shown in your Aourex account. Please make sure that your email address is correct before you pay.

3. Delivery time Delivery is usually within minutes after your payment is confirmed. To protect customers and payment providers, some orders may need a manual security review, which can take up to 24 hours. If we need more information from you, we will contact you by email. Please see our Fraud Prevention and Order Verification page for details.

4. What you receive Depending on the product, you receive: - a digital licence key and activation details, or - provisioning and activation details for a subscription We also include general guidance on how to activate the product with the software vendor.

5. Business subscriptions Business subscriptions are provisioned to your organisation's account or tenant and are priced per user. We may need organisation details, such as a domain, and will contact you by email if so. Your organisation's administrator then completes setup through the vendor's admin portal, for example the Microsoft 365 admin centre, Adobe Admin Console, Google Admin console or Zoom account admin portal.

6. When delivery is complete Delivery is complete when we send the licence key or activation details to the email address you gave at checkout. At checkout you agree to immediate delivery of digital content and acknowledge that you lose your right to cancel once delivery has started. We confirm this to you by email.

7. If you have not received your email Please check your spam or junk folder first. If the email is not there after the time stated above, contact us at info@aourex.com with your order number. We reply within 24 hours, 7 days a week. If you entered an incorrect email address, tell us as soon as possible and we will help you.

8. Activation Activation is completed through the software vendor's own website, app or account by following the vendor's instructions. System requirements and regional availability are set by the vendor, so please check the vendor's website before you buy.

9. Availability around the world We serve customers worldwide. Some products may not be available in some countries because of the vendor's rules or legal restrictions. If a product cannot be supplied to you, we will tell you and refund your payment.

10. Contact us Email: info@aourex.com Telephone: +44 7460 671266 AUREX COMMERCE LTD (trading as Aourex), 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

AourexAourex

Aourex is a trading name of AUREX COMMERCE LTD, a company registered in England and Wales (No. 16936106). Software licences and subscriptions, delivered digitally.

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  • Digital Delivery Policy
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  • +447460671266
  • info@aourex.com
  • 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom

Aourex is a trading name of AUREX COMMERCE LTD, registered in England and Wales, company no. 16936106.

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